10ZiG Technology Privacy Policy
This privacy policy sets out how 10ZiG Technology (“10ZiG”) collects, uses and protects any information that we collect from you, including where are how we collect it. It also sets out your rights to your personal information we hold about you. This policy applies to you if you use our products or services, contact us by phone, visit our website, interact with us on social media, or meet us directly at the events we exhibit at. This policy sets out our commitment to protect your personal data. When we say our website, this is referring to www.10ZiG.com and www.10ZiG.de.
10ZiG may make changes to this page from time to time, so please check it periodically so that you are happy with any changes.
Who are we?
10ZiG Technology is a solely dedicated Thin & Zero Client vendor, developing devices for the latest in VMware, Citrix, Microsoft, Parallels and Amazon WorkSpaces technology.
Our U.S. headquarters are registered at:
10ZiG Technology Inc.
23309 N. 17th Dr. #100
Phoenix, AZ 85027
USA
Our EMEA headquarters are registered at:
10ZiG Technology Ltd.
7 Highcliffe Road
Leicester
LE5 1TY
United Kingdom
Unless explicitly stated, when we say ‘we’ or ‘us’ in this policy, we’re referring to both 10ZiG Technology Inc. and 10ZiG Technology Ltd.
What sorts of information do we hold?
Information that you provide to us such as your name, address, email address, telephone number, email address and any feedback you give to us, including by phone, email, post, or when you communicate with us via social media or our website
- Information about the Services that we provide to you (including for example, the things we have provided to you, when and where, what you paid, the way you use our products and Services, and so on)
- Information about the type of device you have used to access our Services (such as your devices make and model, browser or IP address)
- Statistical data regarding your interaction with our email communication. This includes whether you have opened or clicked the email (we don’t track or have visibility of what links you clicked, if any)
How do we use your information?
We may use your information to…
- Make our services available to you
- Process your orders
- Process Demo Requests, Prospect Registrations, Process Reseller Requests
- Validate your 10ZiG warranty status
- Provide 10ZiG product support
- For statistical analysis
- For Marketing purposes either by phone or email
Who/why might we share your information?
We do NOT share your data with third parties for marketing purposes.
We may however share your data with third parties to fulfil business obligations to you, including our Channel Partners/Distributors, Technology Partners, or Couriers. For operational reasons, we cannot list these publicly, however you can request access to this information directly by emailing privacy@10zig.com.
Marketing Communication
We would like to keep you informed by phone or email about 10ZiG Prize Giveaways and Winner Status, Offers, Products & Services and News & Events which we think you may be interested in.
EU Residents:
Grounds of Processing
On some occasions we will process your data to send you marketing emails if you have provided direct consent for us to do this.
Your consent may also be obtained by GDPR compliant third-parties on our behalf, for example when you have registered for a tradeshow and given consent to hear from the exhibitors.
You have the right to withdraw this consent at anytime through our communication or by emailing privacy@10zig.com. We will cease to process your data for marketing purposes after consent is withdrawn.
10ZiG may also purchase your data through third-party GDPR Compliant companies. Please see our Legitimate Interest Assessment below.
Legitimate Interests Assessment
10ZiG Technology Ltd has carried out a Legitimate Interests Assessment which is documented as follows.
Purpose of Processing (Purpose Test)
10ZiG Technology Ltd has a legitimate interest to process personal data relating to IT Professionals working in IT Departments across EMEA. The subject data is either collated from incoming sources such as our website forms on www.10ZiG.com, incoming forms and survey entries promoted at physical events or virtually though online events, campaigns, and social media.
In some cases, we may purchase subject data from reputable GDPR compliant research-led data companies such as Cognism and are gathered from publicly available sources and directly from the companies concerned. If you would like to know more about this then please contact privacy@10zig.com.
Lawful Business Objective
The processing of data is necessary to contact data subjects for business-to-business marketing purposes; a lawful business objective specifically identified by the Privacy and Electronic Communications Regulations 2003 (PECR). Recital 47 of the GDPR identifies direct marketing as a legitimate use of personal information.
Reasonable Expectation (Balancing Test)
The data subjects are senior IT Professionals who can reasonably expect to be contacted with marketing material relating to their professional role or based on information they have provided to 10ZiG through sources such as our website forms on www.10ZiG.com, incoming forms and survey entries promoted at physical events or virtually though online events, campaigns, and social media.
Adequate, Relevant & Limited
The data collected is limited to names of IT Professionals, their job titles, company addresses, company landline telephone numbers, corporate email addresses, publicly available social media profiles and technologies that their business uses. In the case of incoming data provided directly by the data subjects to 10ZiG, they may also include limited details about the products they are looking for and their infrastructure, however this is not personal or identifying data and is used to further increase the relevance of our Marketing Communication to them. If a person leaves their role, their name and contact details are deleted from the marketing database.
Opt Out
If a data subject requests that their data is removed from the database, it is suppressed so that it cannot be accessed or added again later. You have the ability to opt-out in all of our communication but if you wish to amend your marketing preferences by email you can do so by emailing us at privacy@10zig.com
Like many websites, 10ZiG uses the automatic data collection through cookies. Cookies collect certain standard information that your browser sends to our website such as your browser type and the address of the website from which you arrived at our website.
Google Analytics: This website uses Google Analytics, a web analysis service offered by Google Inc. (“Google”). Google Analytics uses these cookies, i.e. text files that are saved on your computer and permit the analysis of the use of the website by you. The information generated by the cookie in respect of your use of this website is usually transferred to a Google server in the USA and is stored there. If, however, IP anonymization has been enabled on this website, your IP address will be shortened by Google within the Member States of the European Union or in other states that have signed the Agreement on the European Economic Area. Only in exceptions will the full IP address be transferred to a Google server in the USA and will be shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website and the pages within our website you visit, to compile reports on the website activities and to provide the website operator with additional services associated with the use of the website and the use of the Internet. The IP address transferred by your browser within Google Analytics will not be linked with other data of Google. You have the option to prevent storage of the cookies by implementing the corresponding settings in your browser software; however, we wish to point out to you that in such case you might not be able to use all functions of this website. In addition, you can prevent collection of the data that is generated by the cookie and that refers to your use of the website (incl. your IP address) by Google and processing of this data by Google; for this, download and install the browser plug-in that is available under the following link https://tools.google.com/dlpage/gaoptout
Google AdWords Remarketing: In the U.S. only, we use Google AdWords Remarketing to advertise 10ZiG across the Internet, in particular on the Google Display Network. AdWords Remarketing will display ads to you based on what parts of the 10ZiG website you have viewed by placing a cookie on your web browser. This cookie does not in any way identify you or give access to your computer or mobile device. The cookie is simply used to indicate to other websites that “This person visited a particular page, so show them ads relating to that page.” Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. If you do not wish to see ads from 10ZiG, you can opt out in several ways:
1.Opt-out of Google’s use of cookies by visiting Google’s Ads Settings. https://adssettings.google.com/authenticated
2. Opt-out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page. http://optout.networkadvertising.org/#!/
Retention of your data.
We will retain your personal information to fulfill the purpose for which it was collected, and for as long as necessary to fulfill that purpose.
EU Residents:
We may be required to keep your data for longer than is operationally required for legal reasons but we will never retain your data for longer than necessary.
Access and correction of your personal data.
You have the right to access the personal information that we hold about you. If the requests are not excessive in number, then we will provide this to you free of charge. If the requests are deemed excessive then a small charge will be applicable.
If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.
If you would like to exercise these rights, then please email us at privacy@10zig.com.
Links to websites.
We may provide links, if necessary to other third-party websites and services that are outside our control and not covered by this Privacy Statement. We encourage you to review the privacy statements on those websites (and all websites) you visit.
Sharing your Social interaction with us.
When using one of our social media channels, by ‘liking’ or ‘sharing’ our posts or articles, your personal information may be visible to the providers of those social networks and their users. Please remember, it is your responsibility to set appropriate ‘privacy settings’ on your social account so you are comfortable with how your information is used and shared on them.
Security
We take security measures to protect your information, such as:
- Implementing IT related security such as firewalls, anti-virus, ID verification and logical segmentation of data to only those who require access to carry out their duties
- Responsible and legal contracts of destruction for paperwork containing personal data
- Access to personal data is restricted to 10ZiG employees who need visibility for their specific job role
Contact us
If you have any questions or comments about this policy, or the way your personal information is processed, please contact us by one of the following means:
By email: privacy@10ZiG.com
By post: Please select the relevant office…
U.S. Office
10ZiG Technology Inc.
23309 n. 17TH Dr. #100
Phoenix, AZ 85027 USA
EMEA Office (UK)
Data Protection Officer
10ZiG Technology Ltd.
7 Highcliffe Road
Leicester
LE5 1TY
United Kingdom
The policy was most recently updated in February 2018.